Frequently Asked Questions

Yes, you can. We recommend that visitors make payments in either USD or euros in cash to avoid the higher exchange rates associated with the local currency. When using credit cards, the transaction will be processed in the local currency and may be higher than the normal rate. If you choose to pay by credit card, we suggest booking through our official TripAdvisor page or Viator without extra charges. Our official account is listed as "Official Account Hurghada Grand Aquarium Entrance Ticket" with the associated number 01116181117. This ensures authenticity, as there are several unauthorized individual travel agencies selling tickets on TripAdvisor.

No, you don't need to make a reservation. Tickets can be purchased at the aquarium entrance at any time, and you can visit on your own without the need for a travel agency.

No. At the moment, we have no special offers. Any future discount offers will be shown on the Ticket Prices page.

The aquarium is open every day, 7 days a week, from 9:00 AM to 11:00 PM. The last entry is permitted at 9:00 PM. Please note that we remain open during public holidays.

There is no specific time to visit the aquarium; you can come anytime during opening hours.

Yes, public buses, Uber, Careem, and local taxis are available right in front of the aquarium.

There are no time limits during your visit — you can stay as long as you want. The estimated time inside is about 1–2 hours.

Yes, you can come anytime and buy the ticket at the entrance.

No, we do not provide transportation.

Foreign students residing in Egypt are eligible for resident rates, not Egyptian citizen rates. To qualify, you must present valid proof of residency (such as a Residence ID). As for local students, we do not offer individual discounts. However, if you are visiting as part of a school field trip organized by your school management, we do offer special group rates. The group must consist of at least 25 people to qualify.

No, pets are not allowed inside the facility.

Yes, feeding the animals is allowed in designated areas. However, you must maintain a safe distance and not attempt to touch or get too close to the animals. If an animal scratches or injures you, we cannot be held responsible. Please note that children must be supervised at all times by a parent or responsible adult.

The ticket includes entry to the aquarium, zoo, rainforest, rope bridge, shark feeding show, and Wadi Al-Hitan museum.

Yes, there is free parking for aquarium visitors.

Yes, it is suitable for the whole family.

Shark feeding sessions take place twice per day: 11:00 AM to 12:00 PM and 3:00 PM to 4:00 PM. Please be informed that the shark feeding schedule may change without prior notice. You may always check the timings on the home page of the website for any changes.

No, it is a self-guided tour.

You can take pictures with your phone. However, aquarium fish are very sensitive to the lighting conditions in their environment. Using camera flash is not allowed. All cameras used by our on-site photographer are equipped with flash diffusers. Professional cameras without a flash diffuser are not allowed inside the facility. Applicable fees apply for professional cameras. Please visit our photographer office for pricing information.

To view the prices, please go to the Ticket Prices page of this website.

Yes, the facility is wheelchair accessible, except for the rope bridge, which is not suitable for wheelchairs.

Wheelchairs are not available. However, there are benches at various corners throughout the facility where elderly visitors can sit and rest.

No, twin prams are not permitted to enter.

You are required to provide a copy of the official marriage certificate to pay the Egyptian rate. Only official documents are acceptable. "Urfi" marriages are not recognized as official documents.

Yes, a 50% discount is available. You must provide a disability ID for the individual.

The aquarium is located between Mercure and Rixos hotels on the Magawish village road in Hurghada. You can also find us on Google Maps by searching "Hurghada Grand Aquarium".

No, there are no available tour guides or interpreters for people who are hard of hearing or mute.

Yes, you can leave your luggage at the aquarium reception, near the security desk. Please do not forget to lock your bags.

Yes, a 10% discount is available for active military members and their adult family members. This offer is available directly without a reservation. You must show your ID at the cashier window.

No, but there are cafeterias inside where you can buy drinks or snacks.

Only at the aquarium entrance.

Yes, you can.

Yes. Learn more about our private event space options. Please call us at (0020) 111-618-1117.

Yes. You can send us an email at info@hurghadaaquarium.com or call us at (0020) 111-618-1117.

Yes. Learn more about our space options. Please call us at (0020) 111-618-1117.

If you lost an item during your visit, please inquire at the security desk before you leave. If you discover after leaving the facility that you lost something, please call (0020) 111-618-1117. Please note that we are not responsible for any loss or damage.

For the safety of our guests as well as the animals, there is a strict no-smoking policy inside the facility. Please check the signage for designated outdoor smoking areas.